If you have any questions, contact customer care at firstname.lastname@example.org or 213-629-1810.
We're here to help.
- We do not offer exchanges at this time. If you need a different size or color, please place a new order and follow the instructions below on returning your item(s).
- We accept clothing in new condition (unwashed, unworn, free of stains) with original tags attached for a full refund. You have 10 calendar days from the day you receive your shipment to postmark your return shipment. Your refund will be credited to the same credit card used to make the purchase.
- For hassle free returns, we include a pre-paid return label with your order. If you chose to use the label $8 will be deducted from your refund amount. You can return your order using the carrier of your choice, but please note we are not responsible for lost returns and can not process refunds for items that we don't receive. Send to:
834 S. Broadway Suite 900
Los Angeles, CA 90014
- Please include the return form with your shipment and fill out a reason code.
- Once we receive your return, please allow 4 business days for your return to be processed and 10 business days for your bank to post the refund to your account.
- You will receive a confirmation email once your return has been processed.